Delivery and return
- Free Colissimo delivery for France for orders over 200 euros
- Order shipment on business days (Monday to Friday)
- Delivery via Colissimo within 3 to 5 working days
- UPS Saver express delivery time from 24 hours to 72 hours
Due to the move of our warehouse, all orders placed between January 25 and 27 inclusive will only be shipped on January 28. Thank you for your understanding
You have 15 days to change your mind and return your item(s) to us in their original condition. Return shipping fees are at the customer's charge.
Login to your SWILDENS account. In the section « My returns » make a new request to return an item. Select the order and the item(s) you wish to return, expressing the reason for the return. Once your request has been sent, return to « My returns », and click on « SEE RETURN ». Print and place the return coupon in with your package before sending.
The refund will be made within 15 days from the date of the receipt by SWILDENS if all the conditions mentioned in the return procedure are met.
- By credit card (Visa, Mastercard, National card)
- By Paypal